Privacy

As a user of the The Berkeley & Spetchley Estates web site, we take your privacy very seriously. The following explains everything you need to know about the personal data that you supply and we hold, how we use the data, and how you stand legally on our using information provided by you.

What do we collect?

The only data we collect is that provided by you on our Contact form. We do not use any hidden scripts to obtain information about you such as the browser or operating system you are using, or where you are connecting from. If at any time we need to know any other information, we guarantee to ask you first!

How do we use the data?

We need to know your name, telephone number and e-mail address so that your enquiry can be actioned. All mandatory fields are marked with an asterisk (*).

We ask for your telephone number so that we can contact you urgently if we require further information. Occasionally we ask you to e-mail us with your opinion on a particular subject, and may publish a selection of these comments on our web site. However, if you advise us that you do not wish to have your comment and name published, we will not do so.

Site Tracking

We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the site to better meet the needs of visitors to The Berkeley & Spetchley Estates. This software does not enable us to capture any personally identifying information.

Sharing your data

We do not share any data provided by you with anyone else. All data provided remains within the The Berkeley & Spetchley Estates database, and is not accessible to anyone other than our staff.

Changing data you provide

If at any time you need to change the data you provide us with, you can contact us by e-mail, telephone, fax or letter to correct the data you originally provided.

Our contact information is:

Opt-out clause

You can use the The Berkeley & Spetchley Estates web site without providing us with any personal information. Apart from any online services which might be offered from time to time, no details are mandatory and should you choose not to provide them, the quality of service will be unaffected.

Data Protection Act

The Berkeley & Spetchley Estates seek to maintain standards and uphold good practice in accordance with the Data Protection Act 1998.

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